Company

Overview Retail Business Solution Co. invite you to explore our complete portfolio of transactions and Store Automation Solutions and see the many ways that RBS with NCR is helping. AT RBS, we make it possible for companies over the world to touch millions of customers, millions of times each day. Whether these interactions take place over the counter, or over any one of today’s networked "touch points," RBS is there with NCR Solutions to transform information into more enduring, more profitable relationships. RBS/NCR realizes that each retailer has unique needs. Whether your objective to improve customer service, reduce costs or achieve a competitive edge, we are committed to offering flexible total retail solution.

Retail Business Solution Co. is an authorized platinum reseller of NCR retail systems and self service in the Kingdom, and a leading regional provider of total retail solutions which includes hardware, software, professional services, and supplies, to a broad range of clients.

RBS serves the clients by providing solutions and services, and focus on each client’s specific needs, with a particular emphasis on operating and improving the technology and business processes. RBS helps clients transform their business, accelerate growth, streamline operations and create new level of customer value.

History RBS was first established in Jeddah in 1988, and due to its good performance, more branches were opened during the years; Riyadh (1992), Dammam (1995) and Egypt (2007) respectively. RBS has a very high market share in the Kingdom and has won over several big clients. Its major customers consist of supermarkets, hypermarkets, retail shops (fashion and non fashion), restaurants and public sectors.

RBS works closely with the clients detailed business goals and develops a comprehensive plan to help them achieve their targets. Retail Business Solution Co., RBS is dedicated to deliver solutions that fit the client’s business requirements and budget. RBS offers complete and inclusive solutions to meet the customer's business challenges, incorporating business and IT consulting, solution design, development and integration services, customer education, installation, maintenance and support services.

Mission RBS mission is to anticipate and ascertain our customer needs and deliver innovative and outstanding products and services to our customers that will highly satisfy them in terms of our upmost commitment to the quality products, comprehensive support and reliable service. Thus building long term and enduring relationship with our customers.

RBS will be a customer platform to meet the challenges of the volatile and constantly changing retail environment. With RBS's solutions, the customers can extend their interaction with their customers, both inside and outside the store, and be able to obtain the information they need to establish real, one to one relationship with their own customers. RBS is capable to provide its Customers with Professional Support Engineers and High quality systems. And this is what RBS means by "WE OFFER THE BEST SOLUTIONS"

Retail Business Solution Co. aims to help the world’s best organizations make decisive improvements in their direction and performance by sparking breakthrough business ideas.

  • We continually strive to generate deep insight into what drives value creation and competitive advantage in our clients’ businesses and the economy as a whole.
  • We work collaboratively with clients to convert insight into strategy that will have a substantial positive impact on performance.
  • Consistently delivering impact earns the trust that is the foundation of lasting relationships. These relationships serve as a platform for still deeper insight and more significant impact.
Retail Business Solution Co. seeks to stimulate continuous growth and success for our clients and, by doing so, to forge lifelong bonds with them.

Vision Built upon our foundation of vision and leadership in delivering innovative store automation systems, NCR retail solutions include a wide range of hardware, applications and services to run smooth and efficient operations. As well as the innovative solutions that we continue to bring to market--such as self-service checkout, “Fastlane” electronic shelf labeling and interactive Web and bill payment kiosk-- are advancing our market leadership in Store Automation

Service Retail Business Solution Co. is an authorized platinum Partner of NCR retail Division in KSA and Egypt, and a leading regional provider of total retail solutions which includes hardware, software, professional services, and supplies to a broad range of clients.

RBS serves its clients by providing a wide spectrum of business solutions and services. It also focuses on each client's specific needs and requirements with a special emphasis on streamline operating and technology improvements in the business processes. RBS helps clients transform their business, accelerate growth, streamline operations and create a new standards of customer value and customer satisfaction.

  • Retail, Hospitality Systems and self-service
  • Software for Fast Food Chains and Restaurants
  • NCR POS retail application supermarkets and hyper
  • Futura4 retail Life Style Software (POS and back office)
    • Fashion
    • Electronics
    • Sports
    • Mobiles
  • Gateway Security and Anti-Shop Lifting System
  • Velti Software for Bill payment

Strategy Our Strategy is to give our customers accelerate business innovation through technology. In every engagement, we use a set of proven methodologies that guide our work and we strive to balance leading-edge technology innovation with cost-effective, reliable, secure, and adaptive IT solutions that meet or exceed our customers’ needs. We do this through our most important asset: our people.

How do we do it? These are just some of the features that we believe makes our service unparalleled:
  • Superior time-to-fix – our unique systems expedite problem resolution.
  • Proactive management - preventing issues before they affect you.
  • Highly trained staff - not just in technology, but also in customer services.
  • Flexible service offering - tailored exactly to your business needs.
  • Competitively priced
  • And a range of complementary services and expert partners to meet all the demands of dynamic businesses
“Our primary goal is not supporting technology, it is supporting people. Using technology to make their business lives easier and more productive”